Good evening Dr. Washington and class,

Good evening Dr. Washington and class,


In a workplace scenario, let’s consider a situation where a marketing team is tasked with devising a strategy to address a sudden decline in product sales. Applying the scientific method can systematically guide the thinking process. Initially, the team observes and gathers data on various aspects such as market trends, customer feedback, and competitor activities. This corresponds to the observation and data collection phase of the scientific method. Formulating hypotheses about potential causes for the decline, the team designs experiments, perhaps through targeted surveys or market research, to test these hypotheses. The analysis of gathered data then allows the team to draw conclusions and make informed decisions on implementing a revised marketing strategy.


In a collaborative setting, strong oral communication skills are pivotal. Clear articulation of observations, effective discussion of hypotheses, and persuasive presentation of findings are essential for team understanding and consensus. This process facilitates a shared understanding of the problem and aligns the team toward a coherent solution.


To practice professional oral communication skills during a program, students can engage in activities like group projects, presentations, and participating in class discussions. Additionally, attending communication workshops and seeking feedback from peers and instructors can enhance these skills (Smith, 2019).




Smith, J. (2019). Effective Oral Communication in Professional Settings. Journal of Business Communication, 45(2), 123-140.


Respond to:


Lacey Young

Case management environments require the use of problem-solving skills to address unexpected challenges. For instance, in a scenario where a court date is abruptly moved forward due to unforeseen circumstances, applying the scientific method becomes a structured approach to preparing the case for court. Wang (2017) asserts that during a problem-solving incident, it is paramount for an individual to analyze the challenging issue in the first case and, in turn, generate the best viable solutions to counter the problem. Upon completion of analyzation, it is also vital to select and implement the solution and finally evaluate its effectiveness. Thus, in the context where a court date undergoes abrupt changes, one should consider the changed date, conduct research on the reasons behind the abrupt changes, hypothesize what solutions may be appropriate for it, who all needs to be contacted, and propose the diverse alternative ways the case can go due to unforeseen circumstances.


In cases where collaboration is necessary, strong oral communication skills become crucial. Wang (2017) emphasizes the significance of good speaking skills, as they are essential in problem-solving contexts. If one’s ability to understand the problem is clearly stated, solutions are offered, and discussions with team members about them would in turn help in creating a healthy cooperative atmosphere.


For an individual to be able to practice professional oral communication skills, group discussion and presentation of projects or ideas in front of peers and supervisors should become obligatory. Additionally, networking events and professional group membership offer practical opportunities for improving communication skills. Receiving constructive criticism from peers and mentors can help improve one’s communication style and make it more in line with oral communication standards.


Wang, S. (2017). An Exploration into Research on Critical Thinking and Its Cultivation: An Overview. Theory & Practice in Language Studies, 7(12).





Wk 5 – Critical Thinking Presentation



Assignment Content

Read “An Exploration into Research on Critical Thinking and Its Cultivation” from the University Library.

Critical thinking is a valuable skill in every aspect of life. Consider the times when you have used critical thinking and how it affected the situation. In this assignment, you will analyze a scenario and use critical thinking to propose a course of action.To benefit from critical thinking, you must be able to communicate your thoughts verbally as well as in writing. Presentations give you an opportunity to focus your thoughts into a few key ideas, then provide a verbal explanation of those ideas. As a presenter, you may be expected to face an audience and speak in person, or you may need to share your ideas remotely. Visual presentation software can be used effectively with speaker notes and audio recordings to enhance the quality of your presentations. As you become more familiar with using tools for making presentations, you’ll find it easier to prepare your thoughts to share with a group.

Create a 6- to 8-slide Microsoft PowerPoint presentation with detailed speaker notes.

Select one of these scenarios:

An angry coworker is expressing their needs through a rush of emotion and snide comments while another coworker is trying to interpret them to provide some help and support.

You are a manager and are having a team meeting. Two people on the team get in a dispute about how to complete a project.

A customer leaves an unfair, negative review on an online site about services/products provided by your business.

You and your friend at work both apply for a management position. You are offered the position, but your friend is not. Now the situation feels uncomfortable between you two. Your friend is only speaking to you at work when necessary and is not speaking to you outside of work at all. You do not want to live with this tension, and you want your friend back.

You are part of a collaborative group with 4 members on the team who have been assigned to complete a project together. Your team meets, discusses the requirements of the assignment, and assigns tasks to each team member. Immediately, one team member begins emailing the team to ask questions that show that they do not understand what they are supposed to do, even after repeated emails to try to explain. When they turn in their part, the other team members note that it is poorly done. This individual did not do some of what was asked, and some of what they did do was not what they were asked to do or it was not even part of the assignment.

Create your own conflict-based scenario or use one from your own experiences.


Include the following in your presentation:

Describe the interaction/situation/problem. What inferences did you have to make, or what conclusions did you have to draw about the scenario?

Explain the issues you identified in the scenario. Which factors should be considered? What is the source of the conflict?

List the questions you asked yourself that demonstrate critical thinking. How did you address each question in your thinking process?

Propose how someone else might handle this scenario. How might someone with a different perspective come to a decision about this scenario? How might you collaborate with them to reach a mutual decision? Describe your thinking process.


Cite at least 1 resource from the University Library that supports the ideas in your presentation.

Include a slide with APA-formatted references appropriate to course-level APA guidelines. You should:

Treat the presentation as if it were an academic paper.

Make the first slide the title page slide.

Include in-text citations on any slide that requires it, revealing outside source information.

Make the last slide the references page slide.


Good evening Dr. Washington and class,

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