After reading this week’s assigned material, write a paper analyzing a personal experience related to technology’s influence on a purchase.

After reading this week’s assigned material, write a paper analyzing a personal experience related to technology’s influence on a purchase. This analysis must connect to the material and use the terminology in the textbook. In addition, the paper must explain how two customer experience dimensions influenced the purchase or a future purchase and explain how the customer experience could be improved from an information technology perspective.